Skip links

sales@stansberryco.com

938 Tyler Street, Benicia, CA 94510

Call Today
(707) 361-5875

Type and hit enter

Stansberry Collectibles

Privacy Policy

Appraisal & Authentication For Trading Cards, Sports Memorabilia, and Comics

PRIVACY POLICY

Stansberry Corporation dba Stansberry Collectibles

Effective Date: November 4, 2025 Last Updated: November 4, 2025

1. INTRODUCTION

Welcome to Stansberry Corporation dba Stansberry Collectibles (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional appraisal services, visit our website, shop at our physical store, or interact with our services.

Our Location: 938 Tyler Street #103 Benicia, CA 94510

Contact Information:
Website: www.stansberryco.com
Email: sales@stansberryco.com
Phone: (707) 361-5875

Store Hours:Wednesday: 4-8PM (Game Night)Saturday: 12-5PM (Community Day – 2nd and 3rd Saturdays only) Appraisals: By appointment Monday-Friday

2. INFORMATION WE COLLECT

Personal Information You Provide:

For Appraisal Services:

  • Client identification information (name, contact details, address)
  • Collection details and item descriptions
  • Ownership verification and provenance documentation
  • Purpose of appraisal (insurance, estate planning, pre-sale, legal)
  • Payment information for appraisal services
  • Appointment scheduling information
  • High-resolution photographs of items being appraised

For Retail and Online Store:

  • Account information (name, email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through payment processors)
  • Purchase history and transaction details
  • Order preferences and shopping cart contents

For Authentication and Grading Services:

  • Item descriptions and condition details
  • Ownership documentation
  • Grading service preferences
  • Submission and tracking information

For Consignment Services:

  • Consignor identification and contact information
  • Item details, provenance, and authentication records
  • Ownership verification documents
  • Commission and payment preferences
  • Insurance and liability information

For Events and Community:

  • Event registration information
  • Tournament participation details (Northern Crown League)
  • Game Night and Community Day attendance records

Communication Records:

  • Emails, phone calls, text messages, and other correspondence
  • Customer service inquiries and support requests
  • Consultation notes and appraisal discussions

Information We Collect Automatically:

Website Usage:

  • IP address, browser type, operating system
  • Pages visited, time spent on site, navigation patterns
  • Referral sources and exit pages
  • Device type and unique device identifiers

Cookies and Tracking Technologies:

  • We use cookies to enhance browsing experience
  • Remember preferences and shopping cart contents
  • Analyze site traffic and user behavior
  • Provide personalized content and recommendations

Information from Third Parties:

Diamond Service Grading Partnership:

  • Grading results, turnaround updates, and submission tracking
  • Card condition reports and authentication data

Payment Processors:

  • Transaction verification and fraud prevention data
  • Payment confirmation and processing information

Shipping Partners:

  • Delivery confirmation, tracking information, and shipping status

Insurance Providers:

  • Verification for high-value consignment items
  • Coverage confirmation for appraisal documentation

3. HOW WE USE YOUR INFORMATION

We use your information to:

Provide Professional Appraisal Services:

  • Conduct comprehensive market research and valuation
  • Prepare detailed appraisal reports and documentation
  • Provide insurance-ready and court-admissible documentation
  • Coordinate authentication and verification services
  • Deliver estate planning and legal appraisal services
  • Maintain records for follow-up consultations

Facilitate Grading and Authentication:

  • Submit items to Grading companies on your behalf
  • Track grading progress and provide status updates
  • Verify authenticity and detect counterfeits
  • Issue authentication certificates and reports

Manage Consignment Services:

  • List and market consigned items to our collector network
  • Coordinate authentication, insurance, and secure transactions
  • Process payments and commission calculations
  • Provide monthly consignment reports

Operate Retail Store and Online Sales:

  • Process and fulfill product orders
  • Manage customer accounts and provide support
  • Maintain inventory and pricing strategies
  • Coordinate shipping and delivery

Organize Events and Community Activities:

  • Manage Game Night and Community Day participation
  • Coordinate Northern Crown League tournaments
  • Send event notifications and updates
  • Maintain Pokémon Premier Store Partner obligations

Improve Our Business:

  • Analyze customer preferences and market trends
  • Develop new services and enhance existing offerings
  • Improve website functionality and user experience
  • Enhance store operations and customer service

Communications:

  • Send appraisal reports and consultation summaries
  • Provide order confirmations and shipping notifications
  • Deliver customer service and technical support
  • Send promotional emails about events, products, and services (with consent)
  • Notify you of policy changes or service updates

Legal and Security:

  • Comply with legal obligations and respond to legal requests
  • Protect against fraud, unauthorized transactions, and security threats
  • Maintain the integrity and security of our systems
  • Enforce our terms of service and protect our rights

4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

Service Providers:

Payment Processors:Secure payment platforms for processing transactions

Shipping Companies:For order fulfillment, delivery, and tracking

Diamond Service Grading:For professional card grading services (authorized dealer partnership)

Email and Marketing Services:For newsletters, promotional communications, and event notifications

Website Hosting and E-commerce:WooCommerce and hosting providers for online store operations

Insurance Providers:For high-value consignment coverage and appraisal documentation verification

Professional Partners:

Estate Attorneys and Legal Professionals:When providing estate and legal appraisal services (with your consent)

Insurance Companies:For appraisal documentation verification and claims support

Business Transfers:

In connection with any merger, sale, acquisition, or transfer of business assets, your information may be transferred to the acquiring entity.

Legal Requirements:

  • When required by law, court order, subpoena, or government regulation
  • To protect our rights, property, safety, or that of our customers
  • To investigate fraud, security issues, or legal violations

With Your Consent:

Any other sharing will be done only with your explicit consent.

5. DATA SECURITY

We implement comprehensive security measures to protect your personal information:

Secure Payment Processing:All payment information is encrypted and processed through PCI-compliant systems.

Data Encryption:Sensitive data is encrypted both in transit (SSL/TLS) and at rest.

Access Controls:Limited access to personal information on a strict need-to-know basis.

Physical Security:Our store, inventory, and high-value consignment items are secured with appropriate physical safeguards, surveillance, and access controls.

Appraisal Documentation Security:Client appraisal reports and sensitive valuation data are stored securely with restricted access.

Regular Security Reviews:We regularly assess, test, and update our security practices and protocols.

Secure Communication:Client consultations and sensitive discussions are conducted through secure channels.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

Access and Portability:

  • Request access to your personal information
  • Receive a copy of your data in a portable format
  • Review appraisal records and transaction history

Correction and Updates:

  • Update or correct your personal information
  • Request correction of inaccurate data
  • Modify account preferences and contact details

Deletion:

  • Request deletion of your personal information (subject to legal and business record-keeping requirements)
  • Close your account and remove associated data
  • Note: Appraisal records may be retained for legal and professional liability purposes

Communication Preferences:

  • Opt-out of promotional emails and marketing communications
  • Update event notification preferences
  • Manage newsletter subscriptions

California Residents (CCPA):

Under the California Consumer Privacy Act, you have additional rights including:

  • Right to know what personal information we collect and how it’s used
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at:Email: sales@stansberryco.comPhone: (707) 361-5875Mail: 938 Tyler Street #103, Benicia, CA 94510

7. DATA RETENTION

We retain your personal information for as long as necessary to:

Appraisal Services:Appraisal records and documentation are retained for a minimum of 7 years for professional liability, legal compliance, and client reference purposes.

Retail Transactions:Purchase records are retained for accounting, tax, and warranty purposes as required by law.

Consignment Services:Consignment records are retained for the duration of the consignment agreement plus 7 years for legal and financial record-keeping.

Account Information:Active account data is retained until you request deletion or close your account.

Legal Obligations:We may retain information longer when required by law or to protect our legal rights.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart contents
  • Maintain your login session and account security
  • Analyze website traffic and user behavior
  • Provide personalized content and product recommendations
  • Enable social media features and advertising
  • Track event registrations and participation

Cookie Management: You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality and user experience.