1. INTRODUCTION

• Website: www.stansberryco.com
• Store Hours: Thursday-Friday 12PM-4PM

2. INFORMATION WE COLLECT

Personal Information You Provide:

• Account Information: Name, email address, phone number, billing and shipping addresses
• Payment Information: Credit card details, billing information (processed securely through our payment processors)
• Purchase History: Records of products purchased, transaction details, and order history
• Communication Records: Emails, phone calls, and messages you send to us
• Event Participation: Information when you attend our monthly trading events
• Consignment Services: Details about items you consign with us, including ownership verification

Information We Collect Automatically:

• Website Usage: IP address, browser type, pages visited, time spent on site
• Device Information: Device type, operating system, unique device identifiers
• Cookies and Tracking: We use cookies to enhance your browsing experience and remember your preferences

Information from Third Parties:

• Grading Services: Information related to card grading through our Diamond Service Grading partnership
• Payment Processors: Transaction verification and fraud prevention data
• Shipping Partners: Delivery confirmation and tracking information

3. HOW WE USE YOUR INFORMATION

Provide Our Services:

• Process and fulfill your orders
• Manage your account and provide customer support
• Facilitate consignment services and high-value collectible transactions
• Coordinate grading services through Diamond Service Grading
• Organize and manage monthly trading events

Improve Our Business:

• Analyze website usage and customer preferences
• Develop new products and services
• Enhance our inventory management and pricing strategies
• Improve our store operations and customer experience

Communications:

• Send order confirmations and shipping notifications
• Provide customer service and support
• Send promotional emails about new products, events, and special offers (with your consent)
• Notify you about changes to our policies or services

Legal and Security:

• Comply with legal obligations and respond to legal requests
• Protect against fraud and unauthorized transactions
• Maintain the security and integrity of our systems

4. HOW WE SHARE YOUR INFORMATION

Service Providers:

• Payment Processors: and other secure payment platforms
• Shipping Companies: For order fulfillment and delivery
• Email Marketing: for newsletter and promotional communications
• Website Hosting: for e-commerce platform services

Business Transfers:

• In connection with any merger, sale, or transfer of business assets

Legal Requirements:

• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our customers

With Your Consent:

• Any other sharing will be done only with your explicit consent

5. DATA SECURITY

• Secure Payment Processing: All payment information is encrypted and processed through secure, PCI-compliant systems
• Data Encryption: Sensitive data is encrypted both in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Reviews: We regularly assess and update our security practices
• Physical Security: Our store and inventory are secured with appropriate physical safeguards

6. YOUR PRIVACY RIGHTS

Access and Portability:

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Updates:

• Update or correct your personal information
• Request correction of inaccurate data

Deletion:

• Request deletion of your personal information (subject to legal and business requirements)
• Close your account and remove associated data

Communication Preferences:

• Opt-out of promotional emails and marketing communications
• Update your communication preferences at any time

California Residents:

7. COOKIES AND TRACKING TECHNOLOGIES

• Remember your preferences and shopping cart contents
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Enable social media features and advertising

8. THIRD-PARTY LINKS

9. CHILDREN’S PRIVACY

10. INTERNATIONAL USERS

11. CHANGES TO THIS PRIVACY POLICY

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying notices in our physical store

12. CONTACT INFORMATION